Last Updated: October 16, 2026

1. Introduction

BoltNaro ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, submit an inquiry, request services, communicate with us, or interact with our SMS messaging programs.

Website:

By using our website or services, you acknowledge the information practices described in this Privacy Policy. Where required by law, we will request your consent separately.

2. Information We Collect

We may collect the following categories of personal information, depending on how you interact with our business.

Personal and Contact Information

- First and last name.

- Email address.

- Phone number.

- Mailing or service address.

- Company name, when applicable.

- Information voluntarily submitted through contact forms, appointment requests, estimates, or other communications.

Service and Customer Information

- Details about requested products or services.

- Appointment and scheduling information.

- Estimates, inquiries, and customer support requests.

- Records of interactions with our business.

SMS and Communication Information

When you communicate with us or opt in to receive text messages, we may collect:

- Your mobile phone number.

- Your communication preferences.

- Records of SMS consent, including the date, time, and method of consent when available.

- Message history and customer support interactions.

- Opt-out requests and related communication records.

Website and Technical Information

We may collect technical information such as IP addresses, browser types, device information, website activity, and cookie-related data to maintain and improve our website and services.

Payment Information

If payments are accepted through our website or services, transactions may be processed by authorized third-party payment providers. Payment information is handled according to the practices of the applicable provider.

3. How We Use Your Information

BoltNaro may use the information collected to:

- Respond to inquiries and provide requested information.

- Schedule, confirm, and manage appointments.

- Prepare estimates and provide services.

- Communicate regarding service requests and customer support.

- Send appointment reminders, service updates, and other transactional communications where permitted.

- Send promotional or marketing communications when the required consent has been obtained.

- Process transactions and maintain business records.

- Improve our website, products, services, and customer experience.

- Protect against fraud, unauthorized activity, and security threats.

- Comply with applicable legal and regulatory obligations.

We use personal information only for legitimate business purposes and in accordance with applicable privacy and communications laws.

4. SMS Communications and Consent

BoltNaro may offer SMS messaging programs for customers and individuals who have provided appropriate consent.

Depending on the services requested and the consent provided, SMS messages may include:

- Appointment confirmations and reminders.

- Scheduling updates.

- Estimates and service-related notifications.

- Customer support responses.

- Follow-up communications.

- Promotional offers and marketing messages, when separately authorized.

How We Obtain SMS Consent

- SMS consent may be collected through website forms, consent checkboxes, or other documented opt-in methods.

- When a website form is used, the applicable consent language describes the types of messages the individual agrees to receive.

- Providing a phone number alone does not constitute consent to receive marketing text messages.

- Consent to receive marketing or promotional SMS communications is not a condition of purchasing goods or services.

Message Frequency and Charges

- Message frequency varies depending on your interactions with our business, the services requested, and your communication preferences.

- Message and data rates may apply according to your mobile carrier and wireless service plan.

Opt-Out Instructions

You may opt out of SMS communications at any time by replying STOP to a text message from BoltNaro.

After opting out, you may receive a final confirmation message. We will not send further messages under the opted-out messaging program unless you provide new consent, except as otherwise permitted by applicable law.

Help and Support

For assistance with SMS communications, reply HELP to any message or contact us at:

Email: [email protected]

Website:

5. Mobile Information Sharing and SMS Privacy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties or affiliates for their own marketing or promotional purposes.

We do not sell, rent, or trade mobile phone numbers or SMS consent information.

We may share information with trusted service providers, including messaging platforms, telecommunications providers, customer relationship management systems, and technical support providers, solely as necessary to operate our services and deliver authorized communications.

These providers are required to handle information in accordance with applicable contractual, confidentiality, and data protection obligations.

SMS consent information will not be used to authorize unrelated marketing communications by third parties.

6. Sharing and Disclosure of Personal Information

We may disclose personal information in the following circumstances:

Service Providers: To vendors that assist with website hosting, customer relationship management, appointment scheduling, communications, payment processing, analytics, and other business operations.

Legal Requirements: When disclosure is required by applicable law, court order, legal process, or regulatory obligation.

Business Protection: When reasonably necessary to investigate fraud, prevent unlawful activity, or protect the rights and safety of our business, customers, and others.

Business Transfers: In connection with a merger, acquisition, restructuring, or sale of business assets, subject to applicable privacy requirements.

We do not sell personal information.

7. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, analyze traffic, improve performance, and understand how visitors interact with our services.

Depending on the website configuration, third-party analytics or advertising tools may also be used.

You may control certain cookie preferences through your browser settings or available website consent tools.

Where legally required, we will obtain consent before using nonessential cookies or tracking technologies.

8. Data Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.

Access to personal information is limited to authorized personnel and service providers who require it for legitimate business purposes.

Although we take reasonable precautions, no method of electronic storage or internet transmission can be guaranteed to be completely secure.

9. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain business records, resolve disputes, and comply with applicable legal obligations.

Records of SMS consent, communication preferences, and opt-out requests may be retained as necessary for compliance, auditing, and recordkeeping.

When information is no longer required, we take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable retention obligations.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

- Request access to personal information we maintain about you.

- Request correction of inaccurate information.

- Request deletion of certain personal information.

- Withdraw consent to certain communications.

- Object to or restrict certain processing activities.

- Request information about how your personal data is used or disclosed.

To exercise applicable privacy rights, please contact:

[email protected]

We will review and respond to requests in accordance with applicable legal requirements.

11. Third-Party Websites and Services

Our website may contain links to third-party websites or integrate with external service providers.

We are not responsible for the independent privacy practices of third-party websites. We encourage visitors to review the applicable privacy policies before submitting personal information.

12. Children's Privacy

Our website and services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 without legally required authorization.

If we become aware that such information has been collected improperly, we will take reasonable steps to delete it.

13. International Data Processing

Depending on the service providers used to operate our business, personal information may be processed or stored in jurisdictions outside your state or country of residence.

Where applicable, we take reasonable steps to ensure that international processing and transfers comply with relevant privacy and data protection requirements.

14. Changes to This Privacy Policy

BoltNaro may update this Privacy Policy periodically to reflect changes in our services, business operations, or applicable legal requirements.

Any updates will be published on our website with a revised "Last Updated" date.

We encourage visitors to review this Privacy Policy periodically.

15. Contact Information

If you have questions about this Privacy Policy, how your information is handled, or your SMS communication preferences, please contact:

Business Name: BoltNaro

Email: [email protected]

Website:

Business Address: 33 North Gould Street

City: Sheridan

State: WY

ZIP Code:

You may contact us using the information above to request assistance with privacy-related matters or communication preferences.